Crash Images Imgur AlbumGood day Dear FFXIV Support and users,
I have had random crashes Happening to me about 2-3 weeks ago. My game has been perfectly fine and Functional until i have tried to do the Ruby Doomsday questline, getting consistent DirectX 1100002 crashes at specific points. THIS however is not my main issue.Ever since fixing those Consistent crashes. I have been plagued with random "you have encountered an error, exitign FFXIV" and Crashes to desktop without an error. AND a instant crash on login when usign directx 11. so im currently using direct x 9 Theses Crashes have Honestly made thsi game Unplayable for me as they are most likely when in an instance.
Before these crashes started i have changed nothign abotu my PC. NOTHING.
Above is a link to a imgur album of my various crash screens.
And below u will see every type of fix i have tried to do. to fix any of these. and the log the launcher gives yu for system informationWhich if you actually everything i CAN do. outside of taking my rig apart and putting it back together. which i shouldn't need to do.
SINCE Only FFXIV is the only problem among my 100s of steam games
See AlsoFinal Fantasy 14's Yoshi-P says 'if the question is whether I was shocked' by the mixed reception to Dawntrail's story, 'the answer is no, not really'Disclosure - Final Fantasy XIV Online Wiki - FFXIVEn komplett guide till FFXIV Dawntrail ArcadionWhere to unlock every normal raid in FFXIVPlease help me. I really wanan play endwalker. but with these crashes i barely have a mind to even finish shadowbringers.
Just as a small recap. the game worked fine when EW came out. and its pre release etc etc. It specifically went wild once i did Sidequest 5.3 content and fixed said side quest issues.
And fully restarted everythingReinstalled the game,
reinstalled my GPU drivers.
used DISM and SFC scannow
Change every setting in teh game including fullscreen and windowed transitioning
Reinstalled the game again.Reinstalled my entire OS and formatted all my disks.
Installed the game.
Installed new GPU drivers.
Installed a older GPU driver that worked for a different user
Change every setting in teh game including fullscreen and windowed transitioning
Reinstalled the game again.Closed every overlay (Discord,Steam,Xbox gamesbar, radeon)
Uninstalled and reinstalled, Directx9 11 12, Net visual C++ 20?? to 2022, JavaI also disabled EVERY security feature windows ahs that i coudl disable throught eh security menu to see fi that helped
ANd ran a MEMtest86
And a registry Cleaner, which are unneccesary since tehy usually are adware or bloatware, doign features that Windows does itself.I even changed every bios option once. tested the game. and then fully reset and updated my bios again. including a CMOS battery reset.
tried doing all this but in 32bit instead
i even reset all my system data.
And Change every setting in teh game including fullscreen and windowed transitioning again
AND as a last ditch effort i tried to use Vulkan via DXVK before and after the restart and everythign else was doneAND tried playing the game in directx 9 mode which WHile i dont get a crash to desktop on the main menu. I DO crash randomly mid game.
-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-
MyDocumentC:\Users\sonag\Documents
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SYSTEM_OSWindows 10 Home 64-bit (6.2, Build 9200) (19041.vb_release.191206-1406)
SYSTEM_CPUIntel(R) Core(TM) i9-10850K CPU @ 3.60GHz (20 CPUs), ~3.6GHz
SYSTEM_CORE_NUMSYSTEM_CORE_LOGIC 20 SYSTEM_CORE_PHYSICS 10
SYSTEM_BIOSA.80
SYSTEM_LANGUAGEEnglish (Regional Setting: English)
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SYSTEM_VIRTUAL_MEMORY134217727.875MB
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SYSTEM_STORAGED:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.496GB SYSTEM_FREEDISC_SPACE 886.271GB
SYSTEM_STORAGEE:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.507GB SYSTEM_FREEDISC_SPACE 109.841GB
SYSTEM_STORAGEF:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 7452.020GB SYSTEM_FREEDISC_SPACE 7451.691GB
SYSTEM_STORAGEG:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 3725.896GB SYSTEM_FREEDISC_SPACE 3468.798GB
SYSTEM_DIRECTX_VERSIONDirectX 12
SYSTEM_GRAPHICSAMD Radeon RX 6900 XT
SYSTEM_GRAPHICS_DEVICE\\.\DISPLAY28
SYSTEM_GRAPHICS_CHIPAMD Radeon Graphics Processor (0x73BF)
SYSTEM_GRAPHICS_MAKERAdvanced Micro Devices, Inc.
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SYSTEM_GRAPHICS_SHARED_VRAM16344.846 MB
SYSTEM_GRAPHICS_DACInternal DAC(400MHz)
SYSTEM_GRAPHICS_DISPLAY_MODE1920 x 1080 (32 bit) (59Hz)
SYSTEM_GRAPHICS_DRIVERC:\WINDOWS\System32\DriverStore\FileRepository\u0364232.inf_amd64_ac01b1fb8d253d0b\B364161\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0364232.inf_amd64_ac01b1fb8d253d0b\B364161\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0364232.inf_amd64_ac01b1fb8d253d0b\B364161\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0364232.inf_amd64_ac01b1fb8d253d0b\B364161\amdxc64.dll
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SYSTEM_GRAPHICS_DRIVER_DATE2/17/2021 01:00:00
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SYSTEM_GRAPHICS_CHIPAMD Radeon Graphics Processor (0x73BF)
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SYSTEM_GRAPHICS_DRIVER_VERSION27.20.14535.3005
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SYSTEM_GRAPHICS_VERTEX_TEXTURESYSTEM_SUPPORT
SYSTEM_GRAPHICSAMD Radeon RX 6900 XT
SYSTEM_GRAPHICS_DEVICE\\.\DISPLAY30
SYSTEM_GRAPHICS_CHIPAMD Radeon Graphics Processor (0x73BF)
SYSTEM_GRAPHICS_MAKERAdvanced Micro Devices, Inc.
SYSTEM_GRAPHICS_VRAM16339.465 MB
SYSTEM_GRAPHICS_SHARED_VRAM16344.846 MB
SYSTEM_GRAPHICS_DACInternal DAC(400MHz)
SYSTEM_GRAPHICS_DISPLAY_MODE1920 x 1080 (32 bit) (59Hz)
SYSTEM_GRAPHICS_DRIVERC:\WINDOWS\System32\DriverStore\FileRepository\u0364232.inf_amd64_ac01b1fb8d253d0b\B364161\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0364232.inf_amd64_ac01b1fb8d253d0b\B364161\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0364232.inf_amd64_ac01b1fb8d253d0b\B364161\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0364232.inf_amd64_ac01b1fb8d253d0b\B364161\amdxc64.dll
SYSTEM_GRAPHICS_DRIVER_VERSION27.20.14535.3005
SYSTEM_GRAPHICS_DRIVER_DATE2/17/2021 01:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGEEnglish
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SYSTEM_GRAPHICS_PIXEL_SHADER3.0
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SYSTEM_SOUND1 - SONY TV (AMD High Definition Audio Device)
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SYSTEM_SOUND_DRIVER_VERSION10.0.1.16
SYSTEM_SOUND_DRIVER_LANGUAGEEnglish
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SYSTEM_SOUND4 - HD60 S (AMD High Definition Audio Device)
SYSTEM_SOUND_DEVICE_ID{CD3AF0D1-52BB-4542-B24E-3F315A323CED}
SYSTEM_SOUND_DEVICE_NAMEAtihdWT6.sys
SYSTEM_SOUND_DRIVER_VERSION10.0.1.16
SYSTEM_SOUND_DRIVER_LANGUAGEEnglish
SYSTEM_SOUND_DRIVER_DATE4/1/2020 01:00:00
SYSTEM_SOUNDRealtek Digital Output (Realtek(R) Audio)
SYSTEM_SOUND_DEVICE_ID{3080F9FC-7C51-4B33-8712-816E501E936A}
SYSTEM_SOUND_DEVICE_NAMERTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION6.0.9235.1
SYSTEM_SOUND_DRIVER_LANGUAGEEnglish
SYSTEM_SOUND_DRIVER_DATE9/7/2021 01:00:00
SYSTEM_SOUNDSpeakers (Realtek(R) Audio)
SYSTEM_SOUND_DEVICE_ID{48DBE6AA-0E9E-4917-B1D9-03B84445BCF4}
SYSTEM_SOUND_DEVICE_NAMERTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION6.0.9235.1
SYSTEM_SOUND_DRIVER_LANGUAGEEnglish
SYSTEM_SOUND_DRIVER_DATE9/7/2021 01:00:00
SYSTEM_INPUT{6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAMEMouse
SYSTEM_INPUT_REMARKSSYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
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FFXIVLauncher
Steam
game
File Explorer
Event Viewer
Task Manager
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Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.60830
Microsoft Visual C++ 2015-2022 Redistributable (x64) - 14.30.30704
Microsoft Windows Desktop Runtime - 6.0.1 (x64)
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual F# 2.0 Runtime
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.7523
Microsoft Windows Desktop Runtime - 5.0.13 (x64)
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Realtek High Definition Audio Driver
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.60830
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AMD Software
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WinRAR 6.02 (64-bit)
Microsoft .NET Host - 5.0.13 (x64)
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.60830
Microsoft .NET Host FX Resolver - 5.0.13 (x64)
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.60830
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
Microsoft .NET Host - 6.0.1 (x64)
Microsoft .NET Host FX Resolver - 6.0.1 (x64)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.7523
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Microsoft Visual C++ 2022 X64 Additional Runtime - 14.30.30704
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Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005
Microsoft .NET Runtime - 6.0.1 (x64)
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005
Eclipse Temurin JRE with Hotspot 11.0.13+8 (x64)
Microsoft Visual C++ 2005 Redistributable (x64)
Microsoft .NET Runtime - 5.0.13 (x64)
Microsoft Windows Desktop Runtime - 5.0.13 (x64)
Microsoft Windows Desktop Runtime - 6.0.1 (x64)
Microsoft Update Health Tools
AMD Settings-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-
C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe00002D48
C:\Program Files (x86)\Steam\bin\cef\cef.win7x64\steamwebhelper.exe00003410
C:\Program Files (x86)\Steam\steam.exe000019C4
C:\Program Files\WindowsApps\Microsoft.Windows.Photos_2021.21090.10008.0_x64__8wekyb3d8bbwe\Microsoft.Photos.exe00002A00
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C:\Users\sonag\AppData\Local\Microsoft\OneDrive\OneDrive.exe00001930
C:\WINDOWS\explorer.exe00003578
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C:\WINDOWS\system32\DllHost.exe000025B0
C:\WINDOWS\system32\SettingSyncHost.exe00001C9C
C:\WINDOWS\system32\backgroundTaskHost.exe00002744
C:\WINDOWS\system32\sihost.exe00000BC8
C:\WINDOWS\system32\svchost.exe00001984
C:\WINDOWS\system32\taskhostw.exe0000100C
C:\Windows\System32\CompPkgSrv.exe00001D94
C:\Windows\System32\DriverStore\FileRepository\realtekservice.inf_amd64_3dd75df32535321a\RtkAudUService64.exe00001F88
C:\Windows\System32\FLxHCIm.exe00001F18
C:\Windows\System32\RuntimeBroker.exe00001C14
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C:\Windows\SystemApps\Microsoft.Windows.Search_cw5n1h2txyewy\SearchApp.exe00003820
C:\Windows\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe00001DB0
C:\Windows\SystemApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\InputApp\TextInputHost.exe00003B14
C:\Windows\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe00002D3C
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E:\SteamExternalSSD\steamapps\common\FINAL FANTASY XIV Online\boot\ffxivsysinfo64.exe00001BE0
FFXIV has encountered an error, among other things (2024)
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